Recording telephone conversations is nothing new, ensuring recording mobile conservation is...
In the UK, since the ruling in 2009 by the UK finance governing body the FCA (formerly FSA), Financial Institutions have had to legally comply and record all fixed line conversations.
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Published: Sep 01, 2015
Your salespeople are spending too much time doing paperwork and not enough time selling. They can’t get the information they need when they’re meeting with customers. Teams don’t collaborate or share best practices. Sales productivity is down and so is quota attainment.
After gathering data from...
Published: Feb 11, 2016
Businesses must look to use, leverage and embed data validation within their systems and processes if they are not to incur significant costs as their operating countries move to SEPA. Given the limited time to migrate, organisations must start their SEPA programmes now or risk business continuity through non-compliance....
Published: Jul 21, 2013
When it comes to customer relationship management (CRM) initiatives, subscription costs can be misleading.
The following analysis provides a comparative price analysis of three leading CRM solutions for midmarket organizations.
Published: Jan 29, 2016